Issued Patents 2019
Showing 1–14 of 14 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10475042 | Public non-company controlled social forum response method | Peter Finney, Andrew Maher | 2019-11-12 |
| 10474706 | Organizing speech search results | Wendy J. Holmes | 2019-11-12 |
| 10462151 | Temporary access of a user profile | Tony McCormack, John H. Yoakum | 2019-10-29 |
| 10425363 | Social messaging hold and wait treatment systems | Reinhard Klemm, Patrick Tendick, George Erhart, Wen-Hua Ju | 2019-09-24 |
| 10410007 | Selection of robot operation mode from determined compliance with a security criteria | George Erhart, Valentine C. Matula | 2019-09-10 |
| 10404646 | Integration of real-time and non-real-time communications | Mehmet C. Balasaygun, Rajeshwari Edamadaka, Jonathan Silverman | 2019-09-03 |
| 10350757 | Service robot assessment and operation | George Erhart, Valentine C. Matula | 2019-07-16 |
| 10319376 | Geo-spatial event processing | George Erhart, Valentine C. Matula | 2019-06-11 |
| 10257581 | Delivering in-home customer service via multiple channels | Joann J. Ordille | 2019-04-09 |
| 10216182 | Command and control of a robot by a contact center with third-party monitoring | George Erhart, Valentine C. Matula | 2019-02-26 |
| 10212587 | Authentication based on geo-location history | Jon Louis Bentley, George Erhart, Lawrence O'Gorman, Michael J. Sammon | 2019-02-19 |
| 10210472 | Contact center delivery in-building homing service | Valentine C. Matula, George Erhart | 2019-02-19 |
| 10203839 | Three-dimensional generalized space | Doree Duncan Seligmann, Ajita John, Michael J. Sammon | 2019-02-12 |
| 10198760 | Kiosk escalation | George Erhart, Valentine C. Matula | 2019-02-05 |