| 10129720 |
Conversation assistant |
Vadim Snitkovsky, Michael Ahnemann, Ashwini Swaroop Reddy Dulam, Prasanna Sajeewa Naleen Perera, Brandon Alan Phillips +5 more |
2018-11-13 |
| 10084912 |
Communication of information during a call |
Michael J. Saylor, Prakash Bhagwan Durgani, David James Rennyson, Prasanna Sajeewa Naleen Perera |
2018-09-25 |
| 10051131 |
Multimodal interactive voice response system |
Michael J. Saylor, Prakash Bhagwan Durgani, David James Rennyson, Prasanna Sajeewa Naleen Perera |
2018-08-14 |
| 10015315 |
Call center builder platform |
Praphul Kumar, Yochai Konig, Ashish Thakkar, Leon Vymenets |
2018-07-03 |
| 10009463 |
Multi-channel delivery platform |
Praphul Kumar, Michael T. Mateer, David James Rennyson |
2018-06-26 |
| 10003690 |
Dynamic speech resource allocation |
Michael T. Mateer, Dmitry Sityaev |
2018-06-19 |
| 9992341 |
System and method for managing customer interactions for contact center based on agent proximity |
Pawel Harasimiuk, Aaron Wellman, Praphul Kumar, Herbert Willi Artur Ristock |
2018-06-05 |
| 9929987 |
Voice enabled social artifacts |
David James Rennyson, Michael J. Saylor |
2018-03-27 |
| 9866692 |
Routing user communications to agents |
Praphul Kumar, Aaron Wellman |
2018-01-09 |