Issued Patents 2018
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10063701 | Custom grammars builder platform | Praphul Kumar | 2018-08-28 |
| 10027618 | Social media feedback for routing user communications | Pawel Harasimiuk, Lindsay Frazier, Praphul Kumar | 2018-07-17 |
| 9992341 | System and method for managing customer interactions for contact center based on agent proximity | Ahmed Tewfik Bouzid, Pawel Harasimiuk, Praphul Kumar, Herbert Willi Artur Ristock | 2018-06-05 |
| 9900438 | Pinning in an interactive media/voice response system | Todd Hollenberg, Praphul Kumar | 2018-02-20 |
| 9866692 | Routing user communications to agents | Praphul Kumar, Ahmed Tewfik Bouzid | 2018-01-09 |