Issued Patents 2018
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10121116 | System and method for providing dynamic recommendations based on interactions in retail stores | Eric Tamblyn, Simon Wright, Christopher Connolly, Chad David Hendren, Arnaud Lejeune | 2018-11-06 |
| 10116799 | Enhancing work force management with speech analytics | Herbert Willi Artur Ristock, David Konig | 2018-10-30 |
| 10102491 | System and method for bridging online customer experience | Christopher Connolly, Chad David Hendren, Arnaud Lejeune, Eric Tamblyn, Simon Wright | 2018-10-16 |
| 10061867 | System and method for interactive multi-resolution topic detection and tracking | Yoni Lev, Avraham Faizakof, Amir Lev-Tov, Tamir Tapuhi | 2018-08-28 |
| 10061822 | System and method for discovering and exploring concepts and root causes of events | Amir Lev-Tov, Avraham Faizakof, David Ollinger | 2018-08-28 |
| 10015315 | Call center builder platform | Praphul Kumar, Ahmed Tewfik Bouzid, Ashish Thakkar, Leon Vymenets | 2018-07-03 |
| 9971764 | System and method for discovering and exploring concepts | Amir Lev-Tov, Avraham Faizakof, David Ollinger | 2018-05-15 |
| 9912815 | System and method for performance-based routing of interactions in a contact center | Herbert Willi Artur Ristock | 2018-03-06 |