Issued Patents 2017
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9848085 | Customer satisfaction-based predictive routing and methods | David Gustafson, Douglas Brown, Michael Glen Gates, William Duane Skeen, Brendan Joyce +1 more | 2017-12-19 |
| 9699307 | Method and system for automatically routing a telephonic communication | Christopher Danson, Douglas Brown, David Gustafson | 2017-07-04 |
| 9692894 | Customer satisfaction system and method based on behavioral assessment data | David Gustafson, Douglas Brown, Christopher Danson | 2017-06-27 |
| 9667795 | Dynamic occupancy predictive routing and methods | David Gustafson, Douglas Brown, Michael Glen Gates, William Duane Skeen, Brendan Joyce +1 more | 2017-05-30 |
| 9667788 | Responsive communication system for analyzed multichannel electronic communication | Christopher Danson, Douglas Brown, David Gustafson, Roger Warford, Melissa Moore +1 more | 2017-05-30 |
| 9571650 | Method and system for generating a responsive communication based on behavioral assessment data | Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson, Roger Warford +1 more | 2017-02-14 |
| 9565312 | Real-time predictive routing | David Gustafson, Douglas Brown, Michael Glen Gates, William Duane Skeen, Brendan Joyce | 2017-02-07 |