Issued Patents 2017
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9848085 | Customer satisfaction-based predictive routing and methods | Kelly Conway, David Gustafson, Douglas Brown, Michael Glen Gates, William Duane Skeen +1 more | 2017-12-19 |
| 9667795 | Dynamic occupancy predictive routing and methods | Kelly Conway, David Gustafson, Douglas Brown, Michael Glen Gates, William Duane Skeen +1 more | 2017-05-30 |
| 9565312 | Real-time predictive routing | Kelly Conway, David Gustafson, Douglas Brown, Michael Glen Gates, William Duane Skeen | 2017-02-07 |