Issued Patents 2016
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9456076 | Handling audio path failure and poor quality of service for voice calls in a contact center | James K. Noble, Jr., Christopher S. Haggerty, Chad Hitchcock, Jason P. Ouimette | 2016-09-27 |
| 9407758 | Using a speech analytics system to control a secure audio bridge during a payment transaction | Karl H. Koster | 2016-08-02 |
| 9307084 | Protecting sensitive information provided by a party to a contact center | Karl H. Koster | 2016-04-05 |
| 9241070 | Providing compliance enforcement for manually dialed wireless numbers in a contact center using callback functionality | — | 2016-01-19 |