Issued Patents 2016
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9531878 | System and method for access number distribution in a contact center | Vladimir Mezhibovsky, Anton Brazhnyk, Bhanu Prasad Suravarapu, Gregory Jacob Duclos, Jean-Marc Taillant +3 more | 2016-12-27 |
| RE46181 | Method and system for providing adaptive and proactive interaction management for multiple types of business interactions occurring in a multimedia communications environment | Joseph Vincent Monza, Alan McCord | 2016-10-18 |
| 9350867 | System and method for anticipatory dynamic customer segmentation for a contact center | Herbert Willi Artur Ristock, Charlotte Toerck, Todd Hollenberg, Nikolay Korolev, Bradley Krug | 2016-05-24 |