Shmuel Shaffer — 20 Patents at Cisco

Issued Patents 2016

Showing 1–20 of 20 patents

Patent #	Title	Co-Inventors	Date	Approx Value ⓘ
9531782	Dynamic management of collaboration sessions using real-time text analytics	Seamus Hayes, Sheldon Davis	2016-12-27
9491295	System and method for selecting agent in a contact center for improved call routing	Reinhard Klemm	2016-11-08
9479963	Collision avoidance for wireless networks	Sandeep Jay Shetty, Jean-Philippe Vasseur	2016-10-25	$44,550,000
9473632	System and method to improve self-service experience and optimize contact center resources	Yolanda Schwartz, Michael Krack, Aaron Lepold	2016-10-18
9426289	Techniques for topical customer service menu reconfiguration based on social media	Reinhard Klemm	2016-08-23
9426035	Data reporting using reporting groups in a computer network	Sandeep Jay Shetty, Jean-Philippe Vasseur	2016-08-23	$49,044,000
9420091	System and method for high-quality call recording in a high-availability environment	Oliver Clayton Daniels, Thomas Joseph Moran	2016-08-16
9363377	System and method for optimizing agent login in a contact center	Tony McCormack	2016-06-07
9362746	Communication network topology management based on an associated electric grid topology	Jun Zha	2016-06-07	$32,669,000
9356858	Redirecting traffic via tunnels to discovered data aggregators	Jean-Philippe Vasseur, Sandeep Jay Shetty	2016-05-31	$36,385,000
9319852	Interoperability and communications system dynamic media proxy based on capability negotiation	Amit Barave, Steven L. Christenson, Marcelo Oliveira	2016-04-19	$24,878,000
9306833	Data routing for power outage management	Sandeep Jay Shetty, Jean-Philippe Vasseur	2016-04-05	$29,050,000
9306620	Dynamic assignment of frequency hopping sequences in a communication network	Sandeep Jay Shetty, Charles Okwudiafor, Jean-Philippe Vasseur	2016-04-05	$29,050,000
9294330	System and method for computer originated audio file transmission	Labhesh Patel	2016-03-22	$28,703,000
9276845	Dynamic multi-path forwarding for shared-media communication networks	Jonathan W. Hui, Jean-Philippe Vasseur	2016-03-01	$22,968,000
9264349	Dynamic enabling of routing devices in shared-media communication networks	Jean-Philippe Vasseur	2016-02-16	$27,442,000
9258724	Method and system for automatically identifying wireless signal quality of a region	Labhesh Patel	2016-02-09	$22,969,000
9257117	Speech analytics with adaptive filtering	Valentine C. Matula	2016-02-09
9250084	System and method for navigating using multiple modalities	Labhesh Patel, Bruce Moon, Shantanu Sarkar, Gebran Chahrouri, Joseph F. Khouri	2016-02-02	$21,227,000
9237234	System and method for modifying parameters in a contact center	Tony McCormack	2016-01-12

Shmuel Shaffer — 20 Patents in 2016

Issued Patents 2016

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