Issued Patents 2005
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6931119 | Apparatus and method for providing caller-specific data to agent station and for automatically launching corresponding application | Mark Michelson, Roger Sumner, Mark Power, Jeffrey Hodson, Craig Shambaugh +2 more | 2005-08-16 |
| 6868153 | Customer touch-point scoring system | Anthony Dezonno, Jeff Hodson, Roger Sumner, Mark Michelson, Robert Beckstrom +2 more | 2005-03-15 |