Issued Patents All Time
Showing 26–50 of 92 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10114416 | Parabolic-shaped receptacle and support mechanism for a computing device | Lindsay D'Penha | 2018-10-30 |
| 10069770 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, James K. Boutcher | 2018-09-04 |
| 9998594 | Providing data messaging support by intercepting and redirecting received short message service (SMS) messages | Adam Caldwell, James K. Boutcher | 2018-06-12 |
| 9992345 | Performing automated event services to registered end users | Michael T. Mateer, Chad David Hendren | 2018-06-05 |
| 9990638 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, James K. Boutcher | 2018-06-05 |
| 9973629 | Method and apparatus of processing caller responses | James K. Boutcher, David Scheet, Daniel E. Smith | 2018-05-15 |
| 9959556 | Method and apparatus of providing video data notifications to user devices | Jennie Dawn Hanson, James Daniel Phelan | 2018-05-01 |
| 9961203 | Quality assurance configuration for remote agent communication | James K. Boutcher, Lindsay D'Penha | 2018-05-01 |
| 9846680 | Script logic graphical mapping | Anthony Mathew Stach, Jereomy K. Frum | 2017-12-19 |
| 9842108 | Automated escalation agent system for language interpretation | — | 2017-12-12 |
| 9813363 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, James K. Boutcher | 2017-11-07 |
| 9805030 | Configuration for dynamically displaying language interpretation/translation modalities | James K. Boutcher, Lindsay D'Penha | 2017-10-31 |
| 9774732 | Script logic viewing | Jereomy K. Frum, Gregory Stuart Cardin, Terry Jay Brooke | 2017-09-26 |
| 9749465 | Identifying recorded call data segments of interest | James K. Boutcher, David Scheet | 2017-08-29 |
| 9729723 | Performing automated event services to registered end users | Michael T. Mateer, Chad David Hendren | 2017-08-08 |
| 9699313 | Contact center call routing by agent attribute | James K. Boutcher, Michelle L. Steinbeck | 2017-07-04 |
| 9680991 | Identifying recorded call data segments of interest | James K. Boutcher, David Scheet | 2017-06-13 |
| 9661141 | Managing agent login to multiple conference call bridges | Kevin Peter Pierson, Larry Trent Larson, Timothy Wayne Starbuck, James K. Andrews, II, Anthony Mathew Stach | 2017-05-23 |
| 9635065 | Performing automated event services to registered end users | Michael T. Mateer, Chad David Hendren | 2017-04-25 |
| 9621720 | Providing data messaging support by intercepting and redirecting received short message service (SMS) messages | Adam Caldwell, James K. Boutcher | 2017-04-11 |
| 9584664 | System, method, and computer readable medium for routing an agent to a preferred communications platform | Gregory Stuart Cardin, James K. Boutcher | 2017-02-28 |
| 9584660 | Method and apparatus of processing caller responses | James K. Boutcher, David Scheet, Daniel E. Smith | 2017-02-28 |
| 9577973 | Method and apparatus of providing live support service in a notification system | James K. Boutcher | 2017-02-21 |
| 9571620 | Identifying recorded call data segments of interest | James K. Boutcher, David Scheet | 2017-02-14 |
| 9549392 | Method and apparatus of providing a mobile phone notification service | Jennie Dawn Hanson, James K. Boutcher | 2017-01-17 |