Patrick Peterson — 24 Patents at Verizon

Patrick Peterson has been granted 24 US patents while listed as an inventor at Verizon. The first was granted in 1990 and the most recent in July 2024. Patrick Peterson ranks #168,038 of 4,157,543 US inventors in our database (top 4.0%). Patent records list Patrick Peterson in Cambridge, MA, US.

Issued Patents All Time

Showing 1–24 of 24 patents

Patent #	Title	Co-Inventors	Date	Approx Value ⓘ
12034884	Time tolerant prompt detection	Sarah Lynn Hagan, Laura Jill Kleiman	2024-07-09
11825025	Prompt detection by dividing waveform snippets into smaller snipplet portions	Sarah Lynn Hagan, Laura Jill Kleiman	2023-11-21
11778094	Time tolerant prompt detection	Sarah Lynn Hagan, Laura Jill Kleiman	2023-10-03
11568231	Waypoint detection for a contact center analysis system	Marie Wenzel Meteer	2023-01-31
11418647	Presenting multiple customer contact channels in a browseable interface	Michael Thome	2022-08-16
9407764	Systems and methods for presenting end to end calls and associated information	—	2016-08-02	$19,252,000
8885798	Systems and methods for presenting end to end calls and associated information	—	2014-11-11	$10,357,000
8102973	Systems and methods for presenting end to end calls and associated information	—	2012-01-24	$10,280,000
7092506	Systems and methods for providing audio information to service agents	Joshua Bers, Michael Roberts, William C. Russell, Lawrence Smith	2006-08-15	$48,473,000
7039166	Apparatus and method for visually representing behavior of a user of an automated response system	Bernhard Suhm, Barbara FREEMAN	2006-05-02	$71,776,000
7003079	Apparatus and method for monitoring performance of an automated response system	Daniel J. McCarthy	2006-02-21	$70,112,000
6970554	System and method for observing calls to a call center	Michael Roberts	2005-11-29	$264,047,000
6937705	Apparatus and method for visually representing events in calls handled by an automated response system	Katherine Godfrey	2005-08-30	$85,746,000
6922466	System and method for assessing a call center	Bernhard Suhm, Yvette Tenney, Daniel J. McCarthy, Patrick Joseph McHugh, Peter DICK	2005-07-26	$306,487,000
6904143	Apparatus and method for logging events that occur when interacting with an automated call center system	Michael Decerbo	2005-06-07	$157,224,000
6898277	System and method for annotating recorded information from contacts to contact center	Marie Wenzel Meteer, Bernhard Suhm	2005-05-24	$170,985,000
6895083	System and method for maximum benefit routing	Joshua Bers, John A. Golden	2005-05-17	$109,822,000
6882723	Apparatus and method for quantifying an automation benefit of an automated response system	Bernhard Suhm	2005-04-19	$158,988,000
6879685	Apparatus and method for analyzing routing of calls in an automated response system	Katherine Godfrey, Bernhard Suhm	2005-04-12	$118,408,000
6823054	Apparatus and method for analyzing an automated response system	Bernhard Suhm	2004-11-23	$209,853,000
6700972	System and method for processing and collecting data from a call directed to a call center	Patrick Joseph McHugh, Peter DICK	2004-03-02	$564,815,000
6052093	Small omni-directional, slot antenna	Nian Jing Yao, Vikram Verma	2000-04-18
5319735	Embedded signalling	Robert David Preuss, Salim E. Roukos, A. W. F. Huggins, Herbert Gish, Marcos Antonio Bergamo +1 more	1994-06-07	$1,683,000
4956867	Adaptive beamforming for noise reduction	Patrick M. Zurek, Julie E. Greenberg	1990-09-11

Patrick Peterson — 24 Patents

Issued Patents All Time

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