| 11783246 |
Systems and methods for workforce management system deployment |
Jason Fama |
2023-10-10 |
| 11157856 |
Systems and methods for quality management system deployment |
Katherine Krucek, Jason Fama |
2021-10-26 |
| 10929796 |
Scheduling agents using skill group weights |
Gennadiy Stepanov, Jason Fama |
2021-02-23 |
| 10931823 |
Scheduling agents using skill group weights |
Gennadiy Stepanov, Jason Fama |
2021-02-23 |
| 10931824 |
Scheduling agents using skill group weights |
Gennadiy Stepanov, Jason Fama |
2021-02-23 |
| 10931826 |
Scheduling agents using skill group weights |
Gennadiy Stepanov, Jason Fama |
2021-02-23 |
| 10929795 |
Scheduling agents using skill group weights |
Gennadiy Stepanov, Jason Fama |
2021-02-23 |
| 8719067 |
Monitoring and displaying the scheduled and actuated activities of a workforce |
Jason Fama, Uri Peleg, Michael R. Bourke, Sameet Vasant Joshi |
2014-05-06 |
| 8131578 |
Systems and methods for automatic scheduling of a workforce |
Jason Fama, Uri Peleg, Michael R. Bourke, Sameet Vasant Joshi |
2012-03-06 |
| 7953621 |
Systems and methods for displaying agent activity exceptions |
Jason Fama, Uri Peleg, Michael R. Bourke, Sameet Vasant Joshi |
2011-05-31 |