Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 5907611 | Apparatus and method for identifying records of overflowed ACD calls | Anthony Dezonno, Roger Sumner | 1999-05-25 |
| 5815565 | Service evaluation system and method for a telephonic switch | Lonnie Doremus, Wayne L. Harbuziuk | 1998-09-29 |
| 5729600 | Automatic call distributor with automated voice responsive call servicing system and method | Brian J. Shapley | 1998-03-17 |
| 5696818 | Delay announcement group and time controller for a telephone system | Lonnie Doremus | 1997-12-09 |
| 5586178 | Interface for automatic call distributor for performing agent functions via host computer | Peter Koenig | 1996-12-17 |
| 5535270 | Automatic call distributor having multiple audio sources | Lonnie Doremus | 1996-07-09 |
| 5469504 | Automatic call distribution with intersubnetwork customer information transfer system and method | — | 1995-11-21 |