Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Unpaid break time for contact center agents

Unpaid break time for contact center agents

US Patent 8761375 · Granted Jun 24, 2014

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Managing multiple agent communication sessions in a contact center2020
Answering machine detection (“AMD”) for a contact center by using AMD meta-data2020
Managing multiple agent communication sessions in a contact center2019
Accurate dispositioning of a telephone call by reconciling cause codes with in-b2019
Handling audio path failure and poor quality of service for voice calls in a con2019
Telephone call processing modifications related to call acceptance for an incomi2018
Handling audio path failure and poor quality of service for voice calls in a con2018
Addressing trunk-related resource deficiencies for a predictive dialer using a d2017
Accurate dispositioning of a telephone call by reconciling cause codes with in-b2017
Best time to communicate with parties having multiple contacts2017
Best time to call parties having multiple contacts2017
Telephone call processing modifications related to call acceptance for an incomi2017