Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Accurate dispositioning of a telephone call by reconciling cause codes with in-band audio information

Accurate dispositioning of a telephone call by reconciling cause codes with in-band audio information

US Patent 10225404 · Granted Mar 5, 2019

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Handling an outbound call reaching a voicemail service2023
Handling an outbound call reaching a voicemail service2021
Answering machine detection for a contact center2020
Managing multiple agent communication sessions in a contact center2020
Answering machine detection (“AMD”) for a contact center by using AMD meta-data2020
Managing multiple agent communication sessions in a contact center2019
Answering machine detection for a contact center2019
Providing compliance enforcement for manually dialed wireless numbers in a conta2019
Handling audio path failure and poor quality of service for voice calls in a con2019
Handling audio path failure and poor quality of service for voice calls in a con2019
Telephone call processing modifications related to call acceptance for an incomi2018
Handling audio path failure and poor quality of service for voice calls in a con2018