Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10375240 | Dynamic display of real time speech analytics agent alert indications in a contact center | Jason P. Ouimette | 2019-08-06 |
| 10194027 | Reviewing call checkpoints in agent call recording in a contact center | Karl H. Koster | 2019-01-29 |
| 9742915 | Dynamic display of real time speech analytics agent alert indications in a contact center | Jason P. Ouimette | 2017-08-22 |
| 9674358 | Reviewing call checkpoints in agent call recordings in a contact center | Karl H. Koster | 2017-06-06 |
| 9160853 | Dynamic display of real time speech analytics agent alert indications in a contact center | Jason P. Ouimette | 2015-10-13 |
| 9160854 | Reviewing call checkpoints in agent call recordings in a contact center | Karl H. Koster | 2015-10-13 |
| 8834175 | Downloadable training content for contact center agents | Patrick M. McDaniel, Karl H. Koster | 2014-09-16 |