Issued Patents All Time
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6700971 | Arrangement for using dynamic metrics to monitor contact center performance | Richard Alan Cohen, Marcus Knotts, Gokul Chander Prabhakar | 2004-03-02 |
| 6356632 | Call selection and agent selection in a call center based on agent staffing schedule | Robin H. Foster, Eugene P. Mathews | 2002-03-12 |