Issued Patents All Time
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6925165 | Call selection based on continuum skill levels in a call center | Robin H. Foster | 2005-08-02 |
| 6700971 | Arrangement for using dynamic metrics to monitor contact center performance | William Edward Gourlay, Marcus Knotts, Gokul Chander Prabhakar | 2004-03-02 |
| 6633640 | Methods and apparatus for analysis of load-balanced multi-site call processing systems | Andrew D. Flockhart, Robin H. Foster, Mila Maximets | 2003-10-14 |