Issued Patents All Time
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8117064 | Systems and methods for workforce optimization and analytics | John Morgan Bourne, Ed Murray, Jeff Iannone, Shimon Keren, Mike Bourke +4 more | 2012-02-14 |
| 8112298 | Systems and methods for workforce optimization | John Morgan Bourne, Ed Murray, Jeff Iannone, Shimon Keren, Mike Bourke +4 more | 2012-02-07 |
| 8112306 | System and method for facilitating triggers and workflows in workforce optimization | Thomas Lyerly, Shimon Keren | 2012-02-07 |
| 8108237 | Systems for integrating contact center monitoring, training and scheduling | John Morgan Bourne, Ed Murray, Jeff Iannone, Shimon Keren, Mike Bourke +4 more | 2012-01-31 |
| 7792278 | Integration of contact center surveys | Joseph Watson, Thomas Lyerly | 2010-09-07 |