Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7761323 | Method and system for scheduling a customer service callback | Donald C. Lewis, Jerry David Rawle, Mark Irwin, Suzanne O. Artemieff | 2010-07-20 |
| 7043007 | System and method to allocate transactions | Kevin McPartlan, Edward Komissarchik, Lauren O'Brien, Robert Hayes, Katherine McElroy +2 more | 2006-05-09 |
| 6850613 | Customer service request allocations based upon real-time data and forecast data | Kevin McPartlan, Edward Komissarchik, Lauren O'Brien, Robert Hayes, Katherine McElroy +2 more | 2005-02-01 |
| 6584191 | Staffing-based percentage-allocation routing using real-time data | Kevin McPartlan, Edward Komissarchik, Lauren O'Brien, Robert Hayes, Katherine McElroy +2 more | 2003-06-24 |