Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7043007 | System and method to allocate transactions | Kevin McPartlan, Edward Komissarchik, Robert Hayes, Katherine McElroy, John Rafter +2 more | 2006-05-09 |
| 6850613 | Customer service request allocations based upon real-time data and forecast data | Kevin McPartlan, Edward Komissarchik, Robert Hayes, Katherine McElroy, John Rafter +2 more | 2005-02-01 |
| 6744878 | Real-time transaction routing augmented with forecast data and agent schedules | Edward Komissarchik, Kevin McPartlan, Gary Sorensen | 2004-06-01 |
| 6584191 | Staffing-based percentage-allocation routing using real-time data | Kevin McPartlan, Edward Komissarchik, Robert Hayes, Katherine McElroy, John Rafter +2 more | 2003-06-24 |