Issued Patents All Time
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10592908 | System, method, and computer program for preventing excessive customer care | Craig Hanson, Shanmugam Chinnappa Gounder | 2020-03-17 |
| 10096029 | System, method, and computer program for proactively identifying and addressing customer needs | Craig Hanson, Shanmugam Chinnappa Gounder | 2018-10-09 |
| 9305299 | System, method, and computer program for proactively identifying and addressing customer needs | Craig Hanson, Shanmugam Chinnappa Gounder | 2016-04-05 |
| 9307085 | System, method, and computer program for predicting at least one reason for a current call received from a customer | Craig Hanson, Greg Verego | 2016-04-05 |
| 5818539 | System and method for updating a system time constant (STC) counter following a discontinuity in an MPEG-2 transport data stream | Saiprasad V. Naimpally, Edwin R. Meyer, Robert T. Ryan | 1998-10-06 |