| 10600059 |
Component based customer care management |
William Guinn, Maxine Campbell, Michael Axford, Kevin Edwards, Craig Hanson |
2020-03-24 |
| 10395463 |
Product definition system |
Cindy Irby, Maxine Campbell, Shannon Chavis-Smith |
2019-08-27 |
| 9307085 |
System, method, and computer program for predicting at least one reason for a current call received from a customer |
Craig Hanson, Joseph Patrick O'Hara |
2016-04-05 |
| 9286489 |
Policy configuration user interface |
Maxine Campbell, Cindy Irby |
2016-03-15 |
| 8892530 |
Policy configuration user interface |
Maxine Campbell, Cindy Irby |
2014-11-18 |
| 8521572 |
Customer care support system with call avoidance processing |
Craig Hanson, William Guinn, John D'Amour |
2013-08-27 |
| 7818223 |
Statement notification system |
Maxine Campbell |
2010-10-19 |
| 7577953 |
Configurable business process |
Maxine Campbell, Paul Lockyer, Michael Axford, Tom Berrisford, Sandy H. Boyd +2 more |
2009-08-18 |
| 7464056 |
Method for managing customer financial accounts |
Maxine Campbell |
2008-12-09 |