CH

Craig Hanson

AM AMD: 9 patents #1,329 of 9,279Top 15%
UN Unisys: 3 patents #459 of 2,015Top 25%
Overall (All Time): #455,089 of 4,157,543Top 15%
11
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
10600059 Component based customer care management Greg Verego, William Guinn, Maxine Campbell, Michael Axford, Kevin Edwards 2020-03-24
10592908 System, method, and computer program for preventing excessive customer care Joseph Patrick O'Hara, Shanmugam Chinnappa Gounder 2020-03-17
10096029 System, method, and computer program for proactively identifying and addressing customer needs Joseph Patrick O'Hara, Shanmugam Chinnappa Gounder 2018-10-09
9305299 System, method, and computer program for proactively identifying and addressing customer needs Joseph Patrick O'Hara, Shanmugam Chinnappa Gounder 2016-04-05
9307085 System, method, and computer program for predicting at least one reason for a current call received from a customer Greg Verego, Joseph Patrick O'Hara 2016-04-05
8555181 Method and system for constructing business rules in a business software system using intelligent tiles David Thorpe, Michael Keith Lemmon, Gretchen Almy McNeely, Scott J. Mount, Steven R. Wigginton 2013-10-08
8521572 Customer care support system with call avoidance processing William Guinn, Greg Verego, John D'Amour 2013-08-27
8185542 Stored procedure interface Tadd E. Vanyo, Neil A. Lambert, Michael F. Parenteau 2012-05-22
7158967 XML output definition table for transferring internal data into XML document Thomas N. Turba 2007-01-02
7099877 Step to define inputs for a service Thomas N. Turba, J. Mark Brassil, Kenneth L. Reising, Eugene J. Gretter 2006-08-29
6780227 Method of species exchange and an apparatus therefore Ronald Arthur DuBose, Peter Jepson Fehl, Robert Matus 2004-08-24