Issued Patents All Time
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7158628 | Method and system for selecting a preferred contact center agent based on agent proficiency and performance and contact center state | Matthew Grady McConnell, Rick Baggenstoss, Scott Richter, Robert Beard, Eric Blumthal +2 more | 2007-01-02 |
| 6301573 | Recurrent training system | Matthew Grady McConnell | 2001-10-09 |