EM

Edwin Kenneth Margulies

Oracle: 6 patents #2,063 of 14,854Top 15%
FI Five9: 2 patents #8 of 18Top 45%
DI Dialogic: 1 patents #48 of 127Top 40%
TH Thrio: 1 patents #3 of 5Top 60%
Overall (All Time): #406,727 of 4,157,543Top 10%
12
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
11620371 System and method for auto-provisioning AI-based dialog service Gerald Augustin Holly, Jr., Namir Sincoff-Yedid 2023-04-04
9118763 Real time feedback proxy Ran Ezerzer, Moni Manor 2015-08-25
8885812 Dynamic customer satisfaction routing Eli Ben Borodow, Ran Ezerzer, Ali Aljane, William Scott Seebauer 2014-11-11
8755372 Secure customer service proxy portal Lance Fried, Joseph Katz 2014-06-17
8583466 System and method for routing workflow items based on workflow templates in a call center Eli Ben Borodow, Ran Ezerzer, Ali Aljane, William Scott Seebauer, Imed Yahmadi 2013-11-12
8549107 Systems and methods for handling a plurality of communications for different companies Ran Ezerzer, Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Eli Ben Borodow +1 more 2013-10-01
8346942 Call centers for providing customer services in a telecommunications network Ran Ezerzer, Roberto Armando Portillo Jarquin, Ali Aljane, Eli Ben Borodow, Gerald Augustin Holly, Jr. 2013-01-01
7962644 Systems and methods for handling a plurality of communications Ran Ezerzer, Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Eli Ben Borodow +1 more 2011-06-14
7568038 Call centers for providing customer services in a telecommunications network Ran Ezerzer, Roberto Armando Portillo Jarquin, Ali Aljane, Eli Ben Borodow, Gerald Augustin Holly, Jr. 2009-07-28
7039176 Call center administration manager with rules-based routing prioritization Eli Ben Borodow, Ran Ezerzer 2006-05-02
6697858 Call center Ran Ezerzer, Roberto Armando Portillo Jarquin, Ali Aljane, Eli Ben Borodow, Gerald Augustin Holly, Jr. 2004-02-24
5046088 Converter for in-band routing and/or origination information 1991-09-03