| 10181106 |
Methods for processing information associated with sales force management, customer relationship management and professional services management systems |
Imed Yahmadi, Ali Aljane, Eric Baranes, Andrew Borodow |
2019-01-15 |
| 9959513 |
Systems and methods involving features of sales force processing and/or productivity |
Imed Yahmadi, Ali Aljane, Eric Baranes, Andrew Borodow |
2018-05-01 |
| 8885812 |
Dynamic customer satisfaction routing |
Edwin Kenneth Margulies, Ran Ezerzer, Ali Aljane, William Scott Seebauer |
2014-11-11 |
| 8583466 |
System and method for routing workflow items based on workflow templates in a call center |
Edwin Kenneth Margulies, Ran Ezerzer, Ali Aljane, William Scott Seebauer, Imed Yahmadi |
2013-11-12 |
| 8549107 |
Systems and methods for handling a plurality of communications for different companies |
Ran Ezerzer, Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Edwin Kenneth Margulies +1 more |
2013-10-01 |
| 8346942 |
Call centers for providing customer services in a telecommunications network |
Ran Ezerzer, Roberto Armando Portillo Jarquin, Ali Aljane, Gerald Augustin Holly, Jr., Edwin Kenneth Margulies |
2013-01-01 |
| 7962644 |
Systems and methods for handling a plurality of communications |
Ran Ezerzer, Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Edwin Kenneth Margulies +1 more |
2011-06-14 |
| 7568038 |
Call centers for providing customer services in a telecommunications network |
Ran Ezerzer, Roberto Armando Portillo Jarquin, Ali Aljane, Gerald Augustin Holly, Jr., Edwin Kenneth Margulies |
2009-07-28 |
| 7366293 |
Call center administration manager |
Ran Ezerzer, Gerald Augustin Holly, Jr., Roberto Armando Portillo Jarquin, Ali Aljane |
2008-04-29 |
| 7039176 |
Call center administration manager with rules-based routing prioritization |
Ran Ezerzer, Edwin Kenneth Margulies |
2006-05-02 |
| 6697858 |
Call center |
Ran Ezerzer, Roberto Armando Portillo Jarquin, Ali Aljane, Gerald Augustin Holly, Jr., Edwin Kenneth Margulies |
2004-02-24 |
