Issued Patents All Time
Showing 1–16 of 16 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12081701 | AI-based compliance and preference system | Pierre St-Cyr | 2024-09-03 |
| 11805205 | AI-based compliance and preference system | Pierre St-Cyr | 2023-10-31 |
| 11611657 | AI-based compliance and preference system | Pierre St-Cyr | 2023-03-21 |
| 11196861 | AI-based compliance and preference system | Pierre St-Cyr | 2021-12-07 |
| 10750017 | AI-based compliance and preference system | Pierre St-Cyr | 2020-08-18 |
| 10530930 | AI-based compliance and preference system | Pierre St-Cyr | 2020-01-07 |
| 9118763 | Real time feedback proxy | Edwin Kenneth Margulies, Moni Manor | 2015-08-25 |
| 8885812 | Dynamic customer satisfaction routing | Edwin Kenneth Margulies, Eli Ben Borodow, Ali Aljane, William Scott Seebauer | 2014-11-11 |
| 8583466 | System and method for routing workflow items based on workflow templates in a call center | Edwin Kenneth Margulies, Eli Ben Borodow, Ali Aljane, William Scott Seebauer, Imed Yahmadi | 2013-11-12 |
| 8549107 | Systems and methods for handling a plurality of communications for different companies | Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Eli Ben Borodow, Edwin Kenneth Margulies +1 more | 2013-10-01 |
| 8346942 | Call centers for providing customer services in a telecommunications network | Roberto Armando Portillo Jarquin, Ali Aljane, Eli Ben Borodow, Gerald Augustin Holly, Jr., Edwin Kenneth Margulies | 2013-01-01 |
| 7962644 | Systems and methods for handling a plurality of communications | Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Eli Ben Borodow, Edwin Kenneth Margulies +1 more | 2011-06-14 |
| 7568038 | Call centers for providing customer services in a telecommunications network | Roberto Armando Portillo Jarquin, Ali Aljane, Eli Ben Borodow, Gerald Augustin Holly, Jr., Edwin Kenneth Margulies | 2009-07-28 |
| 7366293 | Call center administration manager | Gerald Augustin Holly, Jr., Roberto Armando Portillo Jarquin, Ali Aljane, Eli Ben Borodow | 2008-04-29 |
| 7039176 | Call center administration manager with rules-based routing prioritization | Eli Ben Borodow, Edwin Kenneth Margulies | 2006-05-02 |
| 6697858 | Call center | Roberto Armando Portillo Jarquin, Ali Aljane, Eli Ben Borodow, Gerald Augustin Holly, Jr., Edwin Kenneth Margulies | 2004-02-24 |