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Intelligent park and page functions in a communication system |
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Unified communications incorporation in a contact center |
Kurt Haserodt, Joaquin Omar Alvarado |
2023-07-18 |
| 9426021 |
Communication failover in a distributed network |
Harsh V. Mendiratta, Chandra Ravipati, Rickie E. Meis, Mark T. Rolfs |
2016-08-23 |
| 9100467 |
Alternate routing of voice calls in a heavily loaded SIP network |
Milo{hacek over (s)} Pujić, Kurt Haserodt, Benny Rodrig, Dan Gluskin, Harsh V. Mendiratta +3 more |
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Efficient and cost-effective distributed call admission control |
James Douglas Free, Chandra Ravipati, Gordon R. Brunson |
2014-05-06 |
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Dial plan routing for fragmented networks |
Neil Ellis Gallensky, Donald E. Gillespie, Michael Marcus Gruen, Alan Stuart Mulberg, Luigi Gentile Polese |
2013-06-11 |
| 7613106 |
Dial plan transparency for fragmented networks |
Donald E. Gillespie, Pamela G. McGovern, Albert D. Pessot |
2009-11-03 |
| 7564793 |
In-band call association signaling for a single number destination |
Donald E. Gillespie, Albert D. Pessot, Robert Phillips |
2009-07-21 |
| 7457249 |
Alternate routing of media connections within a single communications system across public or private network facilities |
David Bernardini, David Chavez, Luigi Gentile-Polese, Albert D. Pessot, Rod Roehrich +1 more |
2008-11-25 |