| 6816880 |
Browser user inter face for client workstation |
Malcom Strandberg, Robert J. Stent, Anthony Curreri, W. James Gillis, John E. Cambray |
2004-11-09 |
| 6754332 |
Object oriented system and method for directing incoming telephone calls |
Paul Kneipp, Judith Dunn |
2004-06-22 |
| 6721778 |
Unscheduled event task processing system |
George R. Melillo, Mark R. Jennings |
2004-04-13 |
| 6587557 |
System and method of distributing outbound telephony services over a computer network |
— |
2003-07-01 |
| 6141412 |
Unscheduled event task processing system |
George R. Melillo |
2000-10-31 |
| 5832068 |
Data processing system with real time priority updating of data records and dynamic record exclusion |
— |
1998-11-03 |
| 5822400 |
Call record scheduling system and method |
— |
1998-10-13 |
| 5790650 |
Telephone call center management system which supports multi-user and separate private applications |
Judith Dunn, Michael S. Carney |
1998-08-04 |
| 5594790 |
Method for selecting and controlling the automatic dialing of a call record campaign |
Anthony Curreri, G. Mark Jennings |
1997-01-14 |
| 5592543 |
Method and system for allocating agent resources to a telephone call campaign |
Gerry L. Pearson |
1997-01-07 |
| 5517566 |
Method for allocating agent resources to multiple telephone call campaigns |
Anthony Curreri |
1996-05-14 |
| 5495523 |
Method for low priority telephony system assisted dialing |
Robert J. Stent, Anthony Curreri |
1996-02-27 |
| 5295184 |
Dynamically adjustable call pacing system |
Gerry L. Pearson, Frederick Kneipp |
1994-03-15 |
| 5278898 |
System for managing a hold queue |
John E. Cambray |
1994-01-11 |