Issued Patents All Time
Showing 1–14 of 14 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9055140 | Contact center queue priority management method and system | — | 2015-06-09 |
| 8503660 | Unified command and control of a multiplicity of heterogeneous systems supporting call center functionality | James Barnett, Robert Owens | 2013-08-06 |
| 8199895 | Leveraging a SIP forking model for distributed contact center routing | Michael Ely | 2012-06-12 |
| 7302051 | System and method for providing an automatic telephone call back from information provided at a data terminal | — | 2007-11-27 |
| 7149209 | System and method for providing audio communication over a computer network using differing communication formats | — | 2006-12-12 |
| 6889195 | System and method for utilizing a computer network in conjunction with traditional telemarketing | — | 2005-05-03 |
| 6879674 | System and method for providing an automatic telephone call back to a telephone line being used to access a computer network | — | 2005-04-12 |
| 6816880 | Browser user inter face for client workstation | Robert J. Stent, Anthony Curreri, W. James Gillis, John E. Cambray, B. Scott Smith | 2004-11-09 |
| 6760323 | System and method for providing audio communication over a computer network using differing communication formats | — | 2004-07-06 |
| 6754236 | System and method for dialing in a telephony system using a common channel signaling protocol in which the use of bearer channels is maximized | — | 2004-06-22 |
| 6330243 | System and method for providing an electronic chat session between a data terminal and an information provider at the request of an inquiring party input into the data terminal | — | 2001-12-11 |
| 5812553 | Multi-path bus digital processor | Michael Pinault | 1998-09-22 |
| 5604740 | Multi-path bus digital signal processor | Michael Pinault | 1997-02-18 |
| 5164981 | Voice response system with automated data transfer | James P. Mitchell | 1992-11-17 |