Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8718264 | Automated agent availability detection | James F. Mitchell | 2014-05-06 |
| 6816880 | Browser user inter face for client workstation | Malcom Strandberg, Robert J. Stent, Anthony Curreri, W. James Gillis, B. Scott Smith | 2004-11-09 |
| 5586179 | System and method for adding and integrating outbound calling and overall system control to an existing inbound telephone system | Robert J. Stent, George R. Melillo, James F. Mitchell | 1996-12-17 |
| 5577112 | Telephony system with supervisory management center and parameter testing with alerts | Andrew J. Scharmer | 1996-11-19 |
| 5381470 | Supervisory management center with parameter testing and alerts | Andrew J. Scharmer | 1995-01-10 |
| 5278898 | System for managing a hold queue | B. Scott Smith | 1994-01-11 |