Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11647117 | Systems and methods for customer service agent-guided chat session digital assistant | Saivivek Thiyagarajan, Shoma Chakravarty, Sankar Shanmugam, Srinivasa Kaniganti, Madhu Talupur +3 more | 2023-05-09 |
| 11122165 | Systems and methods for customer service agent-guided chat session digital assistant | Saivivek Thiyagarajan, Shoma Chakravarty, Sankar Shanmugam, Srinivasa Kaniganti, Madhu Talupur +3 more | 2021-09-14 |
| 9866884 | Social television system | Manah M. Khalil, Omar A. Abou-Khamis, Vijaya R. Challa, Anil K. Guntupalli, Mazen Hammad +1 more | 2018-01-09 |
| 9201960 | Virtual agent response to customer inquiries | Amit Kumar Singh, Mark Nicholas Studness | 2015-12-01 |
| 9177283 | System and method for providing a community portal for chat-based support services | Amit Kumar Singh, Fariborz Ebrahimi, Dinyar Kavouspour, Nikhil Goel | 2015-11-03 |
| 8819549 | Method and system for mutidimensional virtual online support center | Vijay Arumugam, Dinyar Kavouspour, Fari Ebrahimi, Amit Kumar Singh | 2014-08-26 |
| 8755506 | System and method for providing call and chat conferencing | Amit Kumar Singh, Fariborz Ebrahimi, Dinyar Kavouspour, Bipin Sakamuri | 2014-06-17 |
| 8667059 | System and method for providing agent managed support via instant messaging | Amit Kumar Singh, Fariborz Ebrahimi, Dinyar Kavouspour, Bipin Sakamuri, Nikhil Goel | 2014-03-04 |
| 8279779 | Method and system for virtual agent session monitoring and barge-in | Amit Kumar Singh, Dinyar Kavouspour, Fari Ebrahimi, Tao Yang | 2012-10-02 |