Issued Patents All Time
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6978247 | Multimedia customer care center having a layered control architecture | Frank J. Bogart, Sarah H. Kiefhaber, Gary King, Rebecca Kay Phelps | 2005-12-20 |
| 6560330 | Rules-based queuing of calls to call-handling resources | — | 2003-05-06 |
| 6434230 | Rules-based queuing of calls to call-handling resources | — | 2002-08-13 |