Issued Patents All Time
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12418451 | Live-monitoring to trigger agent instance modification actions via an in-house management network | Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East +2 more | 2025-09-16 |
| 12074754 | Live-monitoring to trigger communication actions via an in-house management network | Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East +2 more | 2024-08-27 |
| 11665044 | Adaptive rule trigger thresholds for managing contact center interaction time | Christopher Powell Busbee, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Kevin Wilson | 2023-05-30 |