Issued Patents All Time
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10122849 | Computer-implemented system and method for retention of call recordings | Adam Waalkes, Gilad Odinak, Haodong (Howard) Jiang, Matthew Thorn | 2018-11-06 |
| 9742908 | Computer-implemented system and method for identifying call recordings for retention | Adam Waalkes, Gilad Odinak, Haodong (Howard) Jiang, Matthew Thorn | 2017-08-22 |
| 9503574 | System and method for selecting call recordings for storage | Adam Waalkes, Gilad Odinak, Haodong (Howard) Jiang, Matthew Thorn | 2016-11-22 |
| 8948368 | System and method for storing call recordings in a call center | Adam Waalkes, Gilad Odinak, Haodong (Howard) Jiang, Matthew Thorn | 2015-02-03 |
| 8494151 | System and method for balancing call session assignments on an agent console | Adam Waalkes, Gilad Odinak, Haodong (Howard) Jiang, Matthew Thorn | 2013-07-23 |
| 8306211 | System and method for retaining calls into a call center | Adam Waalkes, Gilad Odinak, Haodong (Howard) Jiang, Matthew Thorn | 2012-11-06 |
| 8023638 | System and method for balancing agent console load during automated call processing | Adam Waalkes, Gilad Odinak, Haodong (Howard) Jiang, Matthew Thorn | 2011-09-20 |
| D586407 | Toy design having a tail | — | 2009-02-10 |