Issued Patents All Time
Showing 1–16 of 16 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9894202 | Method for automated handling of outbound contacts requiring assured connection to a live agent | Stanislav V. Zgardovski | 2018-02-13 |
| 9866691 | System and methods for predicting future agent readiness for handling an interaction in a call center | Georgiy N. Shashkov, Stanislav V. Zgardovski, Nikolay Korolev | 2018-01-09 |
| 9729715 | System and methods for selecting a dialing strategy for placing an outbound call | Vadim Zyarko, Stanislav V. Zgardovski | 2017-08-08 |
| 9729716 | Collaboration system and method | Stanislav V. Zgardovski, Vadim Zyarko | 2017-08-08 |
| 9374466 | System and methods for predicting future agent readiness for handling an interaction in a call center | Georgiy N. Shashkov, Stanislav V. Zgardovski, Nikolay Korolev | 2016-06-21 |
| 9374467 | Collaboration system and method | Stanislav V. Zgardovski, Vadim Zyarko | 2016-06-21 |
| 9197750 | Method for automated handling of outbound contacts requiring assured connection to a live agent | Stanislav V. Zgardovski | 2015-11-24 |
| 9118762 | System and methods for selecting a dialing strategy for placing an outbound call | Vadim Zyarko, Stanislav V. Zgardovski | 2015-08-25 |
| 8971521 | Method for automated handling of outbound contacts requiring assured connection to a live agent | Stanislav V. Zgardovski | 2015-03-03 |
| 8879719 | Collaboration system and method | Stanislav V. Zgardovski, Vadim Zyarko | 2014-11-04 |
| 8798257 | System and methods for predicting future agent readiness for handling an interaction in a call center | Georgiy N. Shashkov, Stanislav V. Zgardovski, Nikolay Korolev | 2014-08-05 |
| 8660258 | System and methods for selecting a dialing strategy for placing an outbound call | Vadim Zyarko, Stanislav V. Zgardovski | 2014-02-25 |
| 8588401 | Method for automated handling of outbound contacts requiring assured connection to a live agent | Stanislav V. Zgardovski | 2013-11-19 |
| 8363819 | Collaboration system and method | Stanislav V. Zgardovski, Vadim Zyarko | 2013-01-29 |
| 8238543 | System and methods for predicting future agent readiness for handling an interaction in a call center | Georgiy N. Shashkov, Stanislav V. Zgardovski, Nikolay Korolev | 2012-08-07 |
| 6920441 | Method and apparatus for building communication between agent desktop scripting applications and an outbound call software suite within a telecommunications center | Vadim Zyarko, Stanislav V. Zgardovski | 2005-07-19 |