GS

Georgiy N. Shashkov

GL Genesys Telecommunications Laboratories: 4 patents #84 of 303Top 30%
📍 Berkeley, CA: #1,188 of 3,731 inventorsTop 35%
🗺 California: #124,610 of 386,348 inventorsTop 35%
Overall (All Time): #1,181,066 of 4,157,543Top 30%
4
Patents All Time

Issued Patents All Time

Showing 1–4 of 4 patents

Patent #TitleCo-InventorsDate
9866691 System and methods for predicting future agent readiness for handling an interaction in a call center Oleksiy M. Kolomoyskyy, Stanislav V. Zgardovski, Nikolay Korolev 2018-01-09
9374466 System and methods for predicting future agent readiness for handling an interaction in a call center Oleksiy M. Kolomoyskyy, Stanislav V. Zgardovski, Nikolay Korolev 2016-06-21
8798257 System and methods for predicting future agent readiness for handling an interaction in a call center Oleksiy M. Kolomoyskyy, Stanislav V. Zgardovski, Nikolay Korolev 2014-08-05
8238543 System and methods for predicting future agent readiness for handling an interaction in a call center Oleksiy M. Kolomoyskyy, Stanislav V. Zgardovski, Nikolay Korolev 2012-08-07