Issued Patents All Time
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12425519 | Systems and methods for relative gain in predictive routing | Emir Munoz, Apostolos Galanpoulos, Greg Toth, David Farrell | 2025-09-23 |
| 11778099 | Systems and methods relating to predictive routing and occupancy balancing | Emir Munoz, Rory McTigue, David Farrell | 2023-10-03 |
| 11568305 | System and method for customer journey event representation learning and outcome prediction using neural sequence models | Sapna Negi, Aravind Ganapathiraju, Emir Munoz, Veera Elluru Raghavendra, Felix Immanuel Wyss | 2023-01-31 |
| 11553317 | System and method for interaction routing by applying predictive analytics and machine learning to web and mobile application context | Joseph Smyth, Ismael Rivera | 2023-01-10 |
| 11463847 | System and method for interaction routing by applying predictive analytics and machine learning to web and mobile application context | Joseph Smyth, Ismael Rivera | 2022-10-04 |