Issued Patents All Time
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date | Approx Value ⓘ |
|---|---|---|---|---|
| 9135668 | Contact center routing using characteristic mapping | Kenneth Jordan, Michael P. Lepore, Kevin Collins, Rick Whitesel, Lawrence E. Johnson +1 more | 2015-09-15 | $26,180,000 |
| 9088658 | Intelligent overload control for contact center | Kenneth Jordan, Khaled A. Gouda | 2015-07-21 | $25,413,000 |
| 7729277 | Use of intelligent directed broadcast in contact center solutions | Kenneth Jordan, Lawrence E. Johnson, Kevin Collins, Michael P. Lepore | 2010-06-01 | $22,237,000 |
| 7703120 | Set-top box initiated contact center interaction | Steven Morrison, John Hernandez, Michael P. Lepore, Paul J. Russell, Jay Ferrandini +1 more | 2010-04-20 | $24,481,000 |
| 5426634 | Flexible call-processing apparatus for | Michael E. Cote, David J. Luneau | 1995-06-20 | $3,668,000 |