Issued Patents All Time
Showing 1–11 of 11 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11539517 | Private association of customer information across subscribers | Richard Lee Barnes, II | 2022-12-27 |
| 11252256 | System for association of customer information across subscribers | Stephen R. Quatrano, Tod Famous | 2022-02-15 |
| 10728361 | System for association of customer information across subscribers | Stephen R. Quatrano, Tod Famous | 2020-07-28 |
| 10230703 | Providing multiple levels of group access to partial data objects | Scot DeDeo, Carl M. Phillips, Andrew Biggs, Matthew Miller | 2019-03-12 |
| 9135668 | Contact center routing using characteristic mapping | Kenneth Jordan, Paul Schechinger, Kevin Collins, Rick Whitesel, Lawrence E. Johnson +1 more | 2015-09-15 |
| 8842812 | Method and apparatus for providing improved support to users on interactive voice response breakout session | Shantanu Sarkar | 2014-09-23 |
| 7949801 | Main processor initiating command timing signal via DMA to coprocessor in order to synchronize execution of instructions | George T. Monroe, Linda Dore | 2011-05-24 |
| 7729277 | Use of intelligent directed broadcast in contact center solutions | Kenneth Jordan, Lawrence E. Johnson, Kevin Collins, Paul Schechinger | 2010-06-01 |
| 7703120 | Set-top box initiated contact center interaction | Paul Schechinger, Steven Morrison, John Hernandez, Paul J. Russell, Jay Ferrandini +1 more | 2010-04-20 |
| 7532628 | Composite controller for multimedia sessions | Stephen R. Quatrano, Paul Kyzivat | 2009-05-12 |
| 7480657 | Caching information for multiple service applications | Steven R. Glovin, Stephen R. Quatrano, Cun Yong Tan, Ryan J. Schuft | 2009-01-20 |