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Private association of customer information across subscribers |
Richard Lee Barnes, II |
2022-12-27 |
| 11252256 |
System for association of customer information across subscribers |
Stephen R. Quatrano, Tod Famous |
2022-02-15 |
| 10728361 |
System for association of customer information across subscribers |
Stephen R. Quatrano, Tod Famous |
2020-07-28 |
| 10230703 |
Providing multiple levels of group access to partial data objects |
Scot DeDeo, Carl M. Phillips, Andrew Biggs, Matthew Miller |
2019-03-12 |
| 9135668 |
Contact center routing using characteristic mapping |
Kenneth Jordan, Paul Schechinger, Kevin Collins, Rick Whitesel, Lawrence E. Johnson +1 more |
2015-09-15 |
| 8842812 |
Method and apparatus for providing improved support to users on interactive voice response breakout session |
Shantanu Sarkar |
2014-09-23 |
| 7949801 |
Main processor initiating command timing signal via DMA to coprocessor in order to synchronize execution of instructions |
George T. Monroe, Linda Dore |
2011-05-24 |
| 7729277 |
Use of intelligent directed broadcast in contact center solutions |
Kenneth Jordan, Lawrence E. Johnson, Kevin Collins, Paul Schechinger |
2010-06-01 |
| 7703120 |
Set-top box initiated contact center interaction |
Paul Schechinger, Steven Morrison, John Hernandez, Paul J. Russell, Jay Ferrandini +1 more |
2010-04-20 |
| 7532628 |
Composite controller for multimedia sessions |
Stephen R. Quatrano, Paul Kyzivat |
2009-05-12 |
| 7480657 |
Caching information for multiple service applications |
Steven R. Glovin, Stephen R. Quatrano, Cun Yong Tan, Ryan J. Schuft |
2009-01-20 |
