| 9135668 |
Contact center routing using characteristic mapping |
Kenneth Jordan, Michael P. Lepore, Paul Schechinger, Kevin Collins, Rick Whitesel +1 more |
2015-09-15 |
| 7729277 |
Use of intelligent directed broadcast in contact center solutions |
Kenneth Jordan, Kevin Collins, Michael P. Lepore, Paul Schechinger |
2010-06-01 |
| 7162021 |
Call routing control using call routing scripts |
Alberto Velella, David D. Smith, James P. Twitchell |
2007-01-09 |
| 6863756 |
Method and apparatus for on-demand production of digitally imaged webs |
Greydon Nedblake, Jules P. Farkas |
2005-03-08 |
| 6863755 |
On-demand label applicator system |
Greydon Nedblake, Jules P. Farkas |
2005-03-08 |
| 6819754 |
Generation of communication system control scripts |
Alberto Velella, James P. Twitchell |
2004-11-16 |
| 6695501 |
On-demand label applicator system |
Greydon Nedblake, Jules P. Farkas |
2004-02-24 |
| 6665393 |
Call routing control using call routing scripts |
Alberto Velella, David D. Smith, James P. Twitchell |
2003-12-16 |
| 6598531 |
Method and apparatus for on-demand production of digitally imaged webs |
Greydon Nedblake, Jules P. Farkas |
2003-07-29 |
| 5878130 |
Communications system and method for operating same |
G. Wayne Andrews, Steven H. Webber, James P. Kelly, Jerry A. Stern, Vincent J. Milano +1 more |
1999-03-02 |
| 5848143 |
Communications system using a central controller to control at least one network and agent system |
G. Wayne Andrews, Steven H. Webber, James P. Kelly, Jerry A. Stern, Vincent J. Milano +1 more |
1998-12-08 |
| 5546452 |
Communications system using a central controller to control at least one network and agent system |
G. Wayne Andrews, Steven H. Webber, James P. Kelly, Jerry A. Stern, Vincent J. Milano +1 more |
1996-08-13 |
| 5087498 |
Meat L-board |
Greydon Nedblake |
1992-02-11 |
| D259739 |
Pool skimmer |
— |
1981-06-30 |
| D254671 |
Aerator for swimming pools or the like |
William W. Conger, IV |
1980-04-08 |