Issued Patents All Time
Showing 51–75 of 130 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10350757 | Service robot assessment and operation | George Erhart, David Skiba | 2019-07-16 |
| 10319376 | Geo-spatial event processing | George Erhart, David Skiba | 2019-06-11 |
| 10229676 | Phrase spotting systems and methods | Shmuel Shaffer, Keith Ponting | 2019-03-12 |
| 10216182 | Command and control of a robot by a contact center with third-party monitoring | George Erhart, David Skiba | 2019-02-26 |
| 10210472 | Contact center delivery in-building homing service | David Skiba, George Erhart | 2019-02-19 |
| 10198760 | Kiosk escalation | George Erhart, David Skiba | 2019-02-05 |
| 10134391 | System and method for dynamic ASR based on social media | George Erhart, David Skiba | 2018-11-20 |
| 10124491 | Operational parameters | George Erhart, David Skiba | 2018-11-13 |
| 10069973 | Agent-initiated automated co-browse | David Skiba, George Erhart | 2018-09-04 |
| 10040201 | Service robot communication systems and system self-configuration | George Erhart, David Skiba | 2018-08-07 |
| 10032137 | Communication systems for multi-source robot control | David Skiba, George Erhart | 2018-07-24 |
| 9975243 | Movement and interaction verification | George Erhart, David Skiba | 2018-05-22 |
| 9965820 | Proxy-based reservation scheduling system | George Erhart, David Skiba, David S. Mohler | 2018-05-08 |
| 9894201 | Ongoing text analysis to self-regulate network node allocations and contact center adjustments | David Skiba, George Erhart | 2018-02-13 |
| 9866696 | Skill change and routing correction | David Skiba, George Erhart | 2018-01-09 |
| 9736675 | Virtual machine implementation of multiple use context executing on a communication device | George Erhart, David Skiba | 2017-08-15 |
| 9715492 | Unspoken sentiment | David Skiba, George Erhart, Lee Becker | 2017-07-25 |
| 9646604 | System and method for dynamic ASR based on social media | George Erhart, David Skiba | 2017-05-09 |
| 9635175 | Aggregated multi-topic agent desktop | David Skiba, George Erhart, Lee Becker | 2017-04-25 |
| 9542455 | Anti-trending | David Skiba, George Erhart, Lee Becker | 2017-01-10 |
| 9531880 | Optimization in workforce management using work assignment engine data | George Erhart, David Skiba | 2016-12-27 |
| 9491293 | Speech analytics: conversation timing and adjustment | Keith Ponting | 2016-11-08 |
| 9456075 | Codec sequence detection | Keith Ponting, David Skiba | 2016-09-27 |
| 9438732 | Cross-lingual seeding of sentiment | David Skiba, George Erhart, Lee Becker | 2016-09-06 |
| 9432325 | Automatic negative question handling | David Skiba, George Erhart, Lee Becker | 2016-08-30 |