RN

Rusty Nelson

AV Avaya: 2 patents #513 of 1,730Top 30%
AM Avaya Management: 2 patents #41 of 143Top 30%
Overall (All Time): #1,120,382 of 4,157,543Top 30%
4
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
12177922 Mobile phone open-ended reconnect feature Roger I. Krimstock, Kevin Archer 2024-12-24
11528365 Facilitation of communication among individuals waiting in a contact center queue Roger I. Krimstock, Kevin Archer, Gregory P. Schin, Dwayne W. Ockel 2022-12-13
10999440 Method to augment routing delivery systems with intuitive human knowledge, expertise, and iterative artificial intelligence and machine learning in contact center environments Kevin Archer, Dwayne W. Ockel, Roger I. Krimstock, Gregory P. Schin 2021-05-04
10827074 Enforcement of contact center communication session routing behaviors Roger I. Krimstock, Dwayne W. Ockel, Gregory P. Schin, Kevin Archer 2020-11-03