Rusty Nelson — 5 Patents at Avaya

Rusty Nelson has been granted 5 US patents while listed as an inventor at Avaya. The first was granted in 2020 and the most recent in December 2025. Rusty Nelson ranks #907,971 of 4,157,543 US inventors in our database (top 21.8%). Patent records list Rusty Nelson in Brighton, CO, US.

Issued Patents All Time

Showing 1–5 of 5 patents

Patent #	Title	Co-Inventors	Date
12488795	Real-time provision of guidance to sales-focused agents of a contact center based on identifiable background sounds	Paul Roller Michaelis, Kevin Archer, Gregory P. Schin	2025-12-02
12177922	Mobile phone open-ended reconnect feature	Roger I. Krimstock, Kevin Archer	2024-12-24
11528365	Facilitation of communication among individuals waiting in a contact center queue	Roger I. Krimstock, Kevin Archer, Gregory P. Schin, Dwayne W. Ockel	2022-12-13
10999440	Method to augment routing delivery systems with intuitive human knowledge, expertise, and iterative artificial intelligence and machine learning in contact center environments	Kevin Archer, Dwayne W. Ockel, Roger I. Krimstock, Gregory P. Schin	2021-05-04
10827074	Enforcement of contact center communication session routing behaviors	Roger I. Krimstock, Dwayne W. Ockel, Gregory P. Schin, Kevin Archer	2020-11-03

Rusty Nelson — 5 Patents

Issued Patents All Time

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