Issued Patents All Time
Showing 1–21 of 21 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10257581 | Delivering in-home customer service via multiple channels | David Skiba | 2019-04-09 |
| 9779231 | Distribution of ephemeral extension to communication sessions | Anjur Sundaresan Krishnakumar, Shalini Yajnik | 2017-10-03 |
| 9497168 | Method and apparatus for supporting communications between a computing device within a network and an external computing device | Christopher P. Dingman, Priya Mahadevan | 2016-11-15 |
| 9485357 | Splitting a call for an emergent event into multiple devices using data channels | Mark J. Fletcher, Parameshwaran Krishnan, Navjot Singh | 2016-11-01 |
| 9420099 | Merging multiple emergency calls and information therefrom at emergency systems | Parameshwaran Krishnan, Navjot Singh | 2016-08-16 |
| 9256726 | Call center customer service kiosk | Anjur Sundaresan Krishnakumar, Shalini Yajnik | 2016-02-09 |
| 9124643 | Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions | Nina Tandon, Patrick Tendick, Qian Yang | 2015-09-01 |
| 8903076 | External contact center data collection and measurement | Valentine C. Matula, Ramanujan Kashi | 2014-12-02 |
| 8868659 | Method and apparatus for automatic notification and response | Thomas Petsche | 2014-10-21 |
| 8566311 | Method and apparatus for notifying a user of a predefined changes to dynamic attributes | Nina Tandon, Qian Yang | 2013-10-22 |
| 8516045 | Method and apparatus for automatic notification and response based on communication flow expressions having dynamic context | John Hamilton Slye, Patrick Tendick, Qian Yang | 2013-08-20 |
| 8495163 | Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions | Nina Tandon, Patrick Tendick, Qian Yang | 2013-07-23 |
| 8102974 | Method and apparatus for event notification based on the identity of a calling party | Patrick Tendick | 2012-01-24 |
| 8001182 | Method and apparatus for dynamically adjusting membership of a communication flow expression | John Hamilton Slye, Patrick Tendick, David Weiss | 2011-08-16 |
| 7734731 | Method and apparatus for a publish-subscribe system with third party subscription delivery | Patrick Tendick, John Hamilton Slye, Qian Yang | 2010-06-08 |
| 7660830 | System for integrating diverse database and maintaining their consistency | — | 2010-02-09 |
| 7436947 | Method and apparatus for automatic notification and response based on communication flow expressions | Thomas Petsche, Philip L. Wadler | 2008-10-14 |
| 7228145 | Dropped call continuation | David Burritt, Elliott Evans, Robert M. Klein, Ravi Sethi, Hector Urroz | 2007-06-05 |
| 6594656 | Active database trigger processing using a trigger gateway | Robert M. Arlein, Daniel Francis Lieuwen, Gavin C. Michael, Juliana Freire Silva | 2003-07-15 |
| 5995961 | Information manifold for query processing | Alon Levy, Anand Rajaraman | 1999-11-30 |
| 5778373 | Integration of an information server database schema by generating a translation map from exemplary files | Alon Levy | 1998-07-07 |