Issued Patents All Time
Showing 26–50 of 105 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7664122 | Call tracking using voice quality measurement probe | Eric Cheung, Mark Jeffery Foladare, Kermit Hal Purdy, David Hilton Shur | 2010-02-16 |
| 7613288 | Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX | Yihsiu Chen, Mark Jeffrey Foladare, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich +1 more | 2009-11-03 |
| 7567524 | Method and system for providing communication control functionality at a remotely located site using a distributed feature architecture | Eric Cheung, Mark Jeffrey Foladare, James Christopher Ramming | 2009-07-28 |
| 7372850 | Method and system for employing underutilized communication channels as outbound gateways | Yihsiu Chen, Mark Jeffrey Foladare, Samuel Glazer, Thaddeus Julius Kowalski | 2008-05-13 |
| 7336656 | Method for handling incoming calls directed to a virtual communication service subscriber via a shared line system | Yihsiu Chen, Mark Jeffrey Foladare, Shawn Jean, Joan Madden, Shaoqing Q. Wang +3 more | 2008-02-26 |
| 7310419 | Virtual work environment for remote users | Deborah M. Bloom, Mark Jeffrey Foladare, Thaddeus Julius Kowalski | 2007-12-18 |
| 7174189 | Method and system for providing mobility to enhanced call service features at remote locations | Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2007-02-06 |
| 7062032 | Virtual work environment for remote users | Deborah M. Bloom, Mark Jeffrey Foladare, Thaddeus Julius Kowalski | 2006-06-13 |
| 6967947 | Method and system for providing controllable enhanced call service features at mobile locations | Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2005-11-22 |
| 6907012 | Method and system for providing communication control functionality at a remotely located site using a distributed feature architecture | Eric Cheung, Mark Jeffrey Foladare, James Christopher Ramming | 2005-06-14 |
| 6870835 | Method for handling incominc calls directed to a virtual communication service subscriber via a shared line system | Yihsiu Chen, Mark Jeffrey Foladare, Shawn Jean, Joan Madden, Shaoqing Q. Wang +3 more | 2005-03-22 |
| 6823197 | Method and system for providing mobility to enhanced call service features at remote locations | Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2004-11-23 |
| 6804345 | Virtual contact center with flexible staffing control | Srinivas Bala, Mark Jeffrey Foladare, Kathleen C. Fowler, Shaoqing Q. Wang, Roy Philip Weber +1 more | 2004-10-12 |
| 6801780 | Method and apparatus for providing intelligent emergency paging | Mark Jeffrey Foladare, David Phillip Silverman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich | 2004-10-05 |
| 6763102 | Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX | Yihsiu Chen, Mark Jeffrey Foladare, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich +1 more | 2004-07-13 |
| 6654459 | Enhanced agent authentication in virtual contact center | Srinivas Bala, Mark Jeffrey Foladare, Kathleen C. Fowler, Shaoqing Q. Wang, Roy Philip Weber +1 more | 2003-11-25 |
| 6650747 | Control of merchant application by system monitor in virtual contact center | Srinivas Bala, Mark Jeffrey Foladare, Kathleen C. Fowler, Shaoqing Q. Wang, Roy Philip Weber +1 more | 2003-11-18 |
| 6603973 | Call redirection system | Mark Jeffrey Foladare, Gary J. Grimes, David Phillip Silverman, Roy Philip Weber | 2003-08-05 |
| 6574480 | Method and apparatus for providing intelligent emergency paging | Mark Jeffrey Foladare, David Phillip Silverman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich | 2003-06-03 |
| 6542475 | Method and system for providing enhanced call service features at remote locations | Srinivas Bala, Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shaoqing Q. Wang +2 more | 2003-04-01 |
| 6516060 | Advanced call sequencing service | Mark Jeffrey Foladare, David Phillip Silverman, Shaoqing Q. Wang, Robert S. Westrich | 2003-02-04 |
| 6456711 | Method for placing a call intended for an enhanced network user on hold while the enhanced network user is unavailable to take the call using a distributed feature architecture | Eric Cheung, Mark Jeffrey Foladare, Gerald Karam, James Christopher Ramming, Roy Philip Weber | 2002-09-24 |
| 6445783 | System and method that provides specialized processing of communications based on automatically generated identifiers | Carroll W. Creswell, Gary R. Dalton, Salvatore Richard Lawrence DiRubbo, Daniel Furman, Barbara A. Hisiger | 2002-09-03 |
| 6385453 | Communication system and method using two-way paging to provide call control | Mark Jeffrey Foladare, David Phillip Silverman, Roy Philip Weber | 2002-05-07 |
| 6377680 | Method and apparatus for noise cancellation | Mark Jeffrey Foladare, David Phillip Silverman, Shaoqing Q. Wang, Robert S. Westrich | 2002-04-23 |