Srinivas Bala — 8 Patents at AT&T

Srinivas Bala has been granted 8 US patents while listed as an inventor at AT&T. The first was granted in 1999 and the most recent in October 2004. Srinivas Bala ranks #600,572 of 4,157,543 US inventors in our database (top 14.4%). Patent records list Srinivas Bala in Edison, NJ, US.

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Showing 1–8 of 8 patents

Patent #	Title	Co-Inventors	Date
6804345	Virtual contact center with flexible staffing control	Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +1 more	2004-10-12
6798876	Method and apparatus for intelligent routing of incoming calls to representatives in a call center	—	2004-09-28
6654459	Enhanced agent authentication in virtual contact center	Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +1 more	2003-11-25
6650747	Control of merchant application by system monitor in virtual contact center	Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +1 more	2003-11-18
6542475	Method and system for providing enhanced call service features at remote locations	Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang +2 more	2003-04-01
6381317	Subscriber-initiated automated third party billing feature	Shaoqing Q. Wang, Robert S. Westrich	2002-04-30
6226366	Subscriber-initiated automated third party billing feature	Shaoqing Q. Wang, Robert S. Westrich	2001-05-01
5937354	In-building and out-of-building personal reach communications system	Mark Jeffrey Foladare, Shelley B. Goldman, David Phillip Silverman, Roy Philip Weber	1999-08-10

Srinivas Bala — 8 Patents

Patents per Year

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