Issued Patents All Time
Showing 1–11 of 11 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11449136 | Methods, and devices for generating a user experience based on the stored user information | Forest Johnson, Shari McNicholas, Shawn Rajguru, Pamela Juhl Sokoler | 2022-09-20 |
| 11086391 | Methods, and devices for generating a user experience based on the stored user information | Forest Johnson, Shari McNicholas, Shawn Rajguru, Pamela Juhl Sokoler | 2021-08-10 |
| 8891514 | Method and system for providing controllable enhanced call service features at mobile locations | Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2014-11-18 |
| 7996036 | Method and system for providing mobility to enhanced call service features at remote locations | Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2011-08-09 |
| 7174189 | Method and system for providing mobility to enhanced call service features at remote locations | Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2007-02-06 |
| 6967947 | Method and system for providing controllable enhanced call service features at mobile locations | Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2005-11-22 |
| 6823197 | Method and system for providing mobility to enhanced call service features at remote locations | Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +2 more | 2004-11-23 |
| 6804345 | Virtual contact center with flexible staffing control | Srinivas Bala, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +1 more | 2004-10-12 |
| 6654459 | Enhanced agent authentication in virtual contact center | Srinivas Bala, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +1 more | 2003-11-25 |
| 6650747 | Control of merchant application by system monitor in virtual contact center | Srinivas Bala, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber +1 more | 2003-11-18 |
| 6542475 | Method and system for providing enhanced call service features at remote locations | Srinivas Bala, Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang +2 more | 2003-04-01 |