| 12039545 |
Third-party service for suggesting a response to a received message |
Shawn Henry, Hui Dai, Joseph Ellsworth Hackman |
2024-07-16 |
| 12014379 |
Automating communications using an intent classifier |
Jason Shaev, Vicky Sehrawat, Rachel Knaster, Shang Wei Wang |
2024-06-18 |
| 11790376 |
Predicting customer support requests |
Vicky Sehrawat, Jason Shaev, Punyashloka Biswal, Brian Dillmann, Joseph Ellsworth Hackman +1 more |
2023-10-17 |
| 11615422 |
Automatically suggesting completions of text |
Shawn Henry |
2023-03-28 |
| 10733614 |
Assisting entities in responding to a request of a user |
Hui Dai, Joseph Ellsworth Hackman |
2020-08-04 |
| 10535071 |
Using semantic processing for customer support |
Vicky Sehrawat, Jason Shaev, Punyashloka Biswal, Brian Dillmann, Joseph Ellsworth Hackman +1 more |
2020-01-14 |
| 10497004 |
Automating communications using an intent classifier |
Jason Shaev, Vicky Sehrawat, Rachel Knaster, Shang Wei Wang |
2019-12-03 |
| 10453074 |
Automatically suggesting resources for responding to a request |
Shawn Henry |
2019-10-22 |
| 10387888 |
Assisting entities in responding to a request of a user |
Hui Dai, Joseph Ellsworth Hackman |
2019-08-20 |
| 10083451 |
Using semantic processing for customer support |
Vicky Sehrawat, Jason Shaev, Punyashloka Biswal, Brian Dillmann, Joseph Ellsworth Hackman +1 more |
2018-09-25 |
| 9805371 |
Automatically suggesting responses to a received message |
Shawn Henry |
2017-10-31 |
| 9807037 |
Automatically suggesting completions of text |
Shawn Henry |
2017-10-31 |
| 9715496 |
Automatically responding to a request of a user |
Hui Dai, Joseph Ellsworth Hackman, Shawn Henry |
2017-07-25 |